customer service

It happens. People lose mobile phones; they are dropped and picked up by passing strangers or are taken by less passive strangers. One way or the other, people lose their phones.

Last Friday, I lost mine. I searched high, I searched low, I searched the spectrum in between. I checked the refrigerator, the dog (who did not ring when I called the number) and the yard. It was gone - and the ring could not be heard except through the receiver of another phone. After a few calls, I started getting my 'busy' message from the phone.

Today, I popped over to Lawrence of Arabia in Gulf City - I'd written about the customer service there before. I ordered my two gyros and the woman behind the counter recognized me from that day that I wrote about. Another woman at the register smiled and extended her hand - telling me she was the owner. I said hello, and we got to talking.

Something quite strange happened yesterday.

I was in Gulf City Mall yesterday evening, looking for something edible when I decided to try Lawrence of Arabia's Gyros. I ordered one, and the woman behind the counter wanted to know if I wanted ketchup and pepper sauce on my gyro. I told her I wanted a real gyro, not one that was a Trinbagonian remix.  Trinbagonians normally smother food in the diabetes-inducing condiments - and while I love my pepper sauce, it has no place on a gyro where the subtlety of taste is so rich.